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Store Policies / Shipping

I typically restock my website with new items about once a month, and will announce the restock date and time about a week beforehand on my social media. Sometimes items can sell quickly so I recommend being online with payment info ready right at the release time if you have your heart set on something in particular.

Shipping

Items will be shipped using Canada Post within 1 week of purchase.

I only ship within North America, and all packages include tracking.

I will refund shipping overages more than $3.

Once a package leaves my hands I am no longer responsible for it. I cannot be held accountable for packages lost in the mail or delayed by customs.

If you live in Victoria, British Colombia, Canada use the discount code LOCAL at checkout to skip shipping fees and pick up your items at my studio.

Payments
Prices are in Canadian Dollars.

I accept Paypal and credit cards.

FAQ
All items are handmade and minor "imperfections" are to be expected, such as slightly warped rims, minor pinholes, drippy glaze, etc.

Measurements are approximate.

Colours may differ slightly due to differences in monitors/screens.

All pieces are fired to cone 6, and are food safe, unless stated otherwise.

Items with gold are NOT microwave safe! It is real metal and will spark!

Items are dishwasher safe but hand washing is highly recommended, especially for pieces with gold.

I do not take wholesale or custom requests.